प्राइवेसी पॉलिसी

At BankStatementLab, we take your privacy seriously. This privacy policy explains how we collect, use, share, and protect your personal information when you use our bank statement conversion service.

We collect the following types of data: (a) Account information: email address, name, hashed password; (b) Uploaded files: PDF bank statements you upload for conversion; (c) Payment data: billing information processed by our payment provider Stripe (we never store your credit card information); (d) Usage data: IP address, browser type, pages visited, timestamps; (e) Cookies: for authentication and analytics (see Cookies section).

We use your data to: (a) Provide and improve the conversion Service; (b) Create and manage your user account; (c) Process your payments and manage billing; (d) Communicate with you regarding the Service, updates, and support; (e) Analyze Service usage to improve our features; (f) Detect and prevent fraud and abuse; (g) Comply with our legal obligations.

We never sell your personal data. We share your data only in the following cases: (a) Service providers: Stripe for payment processing, cloud hosts for infrastructure (all under strict confidentiality agreements); (b) Legal obligations: if required by law, court order, or legal process; (c) Rights protection: to protect our rights, property, or safety, or those of our users. We never share the content of your bank statements with third parties.

We implement robust security measures: (a) TLS 1.3 encryption for all data transmissions; (b) Passwords hashed with modern algorithms; (c) Automatic deletion of all PDF and converted files after 24 hours; (d) Limited access to personal data by authorized personnel only; (e) Regular security audits of our systems. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

We use cookies for: (a) Essential cookies: maintaining your login session; (b) Analytics cookies: understanding how you use the Service (Google Analytics); (c) Preference cookies: remembering your language choices and settings. You can control cookies through your browser settings, but this may affect certain Service features.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights: (a) Right of access: obtain a copy of your personal data; (b) Right to rectification: correct inaccurate data; (c) Right to erasure: request deletion of your data; (d) Right to restriction: restrict processing of your data; (e) Right to portability: receive your data in a structured format; (f) Right to object: object to processing of your data; (g) Right to withdraw consent at any time. To exercise these rights, contact us at privacy@bankstatementlab.com.

We retain your data for the following periods: (a) PDF and converted files: automatically deleted after 24 hours; (b) Account information: retained while your account is active, then deleted 30 days after account closure; (c) Billing data: retained for 7 years for tax compliance; (d) Usage logs: retained for a maximum of 12 months.

Our Service is not intended for persons under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, contact us immediately.

We may update this privacy policy periodically. We will notify you of significant changes by email or through a notification on the Service. The "Last updated" date at the top of this page indicates when the policy was last revised.

For any questions regarding this privacy policy or your personal data, contact us: Email: privacy@bankstatementlab.com. We strive to respond to all requests within 30 days.